Online Organizers Call On Advertisers To Reconsider Relationship With Twitch Over Antisemitism Claims
Due to allegations of antisemitism and growing concern on the brand safety associated with their advertising, online organizers call on advertisers to review their deal with the long-time streaming site, Twitch, that has been affiliated with live broadcasts. Blamed for lacking the severe mechanisms against hate speech as well as proper community standards on its streaming site that is one of the largest live stream sites today, some antisemitism groups claim that Twitch is not doing anything to effectively curb these hateful contents. This scandal brings Twitch into the spotlight and now forces the advertisers to make a public commentary.
Increasing Concern: Alleged Antisemitism on Twitch
Twitch has been a hot spot for gaming, entertainment, and live interaction for some time now, but it’s also recently marred by allegations of antisemitic content. Online advocacy groups report that antisemitic comments, slurs, and hate symbols appear on the platform, typically during live chats on streams. The critics argue that the measures are not strictly followed through by Twitch and hence permit the dangerous content.
Twitch needs to address the climbing levels of antisemitism on its platform. Lack of action could have real-world implications for user safety and brand reputation,” said the advocacy group. The organization has been vocal in pressuring advertisers to reconsider support until Twitch strengthens its moderation practices.
Advertisers reevaluate partnerships amid brand-safety concerns
Brand safety is the greatest concern for advertisers, especially with services that involve user-generated content. Now that many brands have put their attention at the center of Twitch, they start questioning whether their commercials will be played next to toxic or hateful content. With respect to association with possible negative content, the effect would be a blemish on their public reputation and, in extreme cases, cause some to suspend spending.
Activists are reminding brands of the role they play in ensuring a safe, respectful digital environment. According to marketing expert Julia Chen, “Advertisers have a responsibility to align their brand values with the platforms they support. If Twitch can’t offer a safe environment, brands will have to reassess their partnership.”.
For many companies, the potential damage to their brand might outweigh the gains of tapping into Twitch’s audience if public pressure against the site increases.
Twitch Reaction: Promises New Moderation Steps
Twitch has publicly responded to the criticism, saying that it acknowledged the problem and planned to strengthen its content moderation practices. The platform promised improvement of its automated filtering tools and the number of human moderators monitoring live chats. Representatives for Twitch are assuring that the company committed to a safe space for all users and includes implementing measures aimed at reducing hate speech and antisemitic content.
But most cynics are not so easily swayed. The critics point out that it comes too late and the previous assurances of better moderation did not lead to the much-needed changes. “We’ve heard these assurances before but the problem keeps coming back,” says an activist who works with one of the advocacy groups. It has prompted further campaigns that implore advertisers to demand specific actions rather than words of commitment.
Turning Point for Brand Safety on Twitch?
As questions of brand safety and corporate responsibility continue to emerge into the public light in these virtual spaces, scrutiny on the part of the brand-association companies now focuses their attention on Twitch. When advertisers face pressures to question their associations, this situation may well serve as the turning point on how such brands deal with online space associations. In the course of the affair, stricter moderation measures and the effective power of consumer advocacy can be brought forth in putting companies under review.
And at present, Twitch’s response – and the actions of the advertisers – will set an important precedent for social media and streaming platforms looking to address hate speech and antisemitism.
Currently, both Twitch and its advertisers are walking on thin ice between profit and social responsibility.